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human_resources [2016/05/23 11:29] jillian_nadette_de_leon |
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| - | ##Prior to Employment | + | #Human Resources |
| - | * All candidates for employment, contractors and third party users shall be adequately screened,especially for sensitive jobs.\\ | + | |
| - | * Employees, contractors and third party users of information processing facilities shall sign an agreement on security roles and responsibilities.\\ | + | |
| - | * Security roles and responsibilities of employees, contractors and third party users should be defined and documented in accordance with the health care facility's information security policy.\\ | + | |
| - | * Security roles and responsibilities should include the requirement to:\\ | + | |
| - | (a) implement and act in accordance with the health care facility's information security policies;\\ | + | |
| - | (b) protect assets from unauthorized access, disclosure, modification, destruction or interference;\\ | + | |
| - | (c) execute particular security processes of activities;\\ | + | |
| - | (d) ensure responsibility is assigned to the individual for actions taken; | + | |
| - | (e) report security events or potential events or other security risks to the organization; | + | |
| - | * Security roles and responsibilities shall be defined and clearly communicated to job candidates during the pre-employment process. \\ | + | |
| - | * Job descriptions can be used to document security roles and responsibilities. Security roles and responsibilities for individuals not engaged via the organization's employment process, e.g. engaged via a third party organization, should also be clearly defined and communicated.\\ | + | |
| - | * Background verification checks on all candidates for employment, contractors, and third party users shall be carried out in accordance with relevant laws, regulations and ethics, and proportional to the business requirements, the classification of the information to be accessed, and the perceived risks.\\ | + | |
| - | * Procedures should define criteria and limitations for verification checks (who is eligible to screen people, and how, when and why verification checks are carried out).\\ | + | |
| - | * A screening process should also be carried out for contractors, and third party users. Where contractors are provided through an agency, the contract with the agency should clearly specify the agency's responsibilities for screening and the notification procedures they need to follow if screening has not been completed or if the results give cause for doubt or concern. In the same way, the agreement with the third party should clearly specify all responsibilities and notification procedures for screening.\\ | + | |
| - | * As part of their contractual obligation, employees, contractors and third party users should agree and sign the terms and conditions of their employment contract, which would state their and the health care facility's responsibilities for information security.\\ | + | |
| - | * The terms and conditions of employment should reflect the health care facility's security policy in addition to clarifying:\\ | + | |
| - | (a) that all employees, contractors and third party users who are given access to sensitive information should sign a confidentiality or non-disclosure agreement prior to being given access to information processing facilities;\\ | + | |
| - | (b) the employee's contractor's and any other user's legal responsibilities and rights; (e.g. copyright laws or data protection legislation);\\ | + | |
| - | (c) responsibilities for the classification of information and management of organizational assets associated with information systems and services handled by the employee, contractor or third party user;\\ | + | |
| - | (d) responsibilities of the employee, contractor or third party user for the handling of information received from other companies or external parties;\\ | + | |
| - | (e) responsibilities of the organization for the handling of personal information, including personal information created as a result of, or in the course of, employment with the organization;\\ | + | |
| - | (f) responsibilities that are extended outside the organization's premises and outside normal working hours;\\ | + | |
| - | (g) actions to be taken if the employee, contractor or third-party user disregards the organization's security requirements.\\ | + | |
| - | ##During Employment | + | **1. On-boarding of employees of the health care facilities.** All candidates for employment, contractors and third party shall be adequately screened, especially for sensitive jobs.\\ |
| - | //Management Responsibilities// | + | |
| - | * Management responsibilities should be defined to ensure that security is applied throughout an individual's employment within the organization.\\ | + | Security roles and responsibilities of employees, contractors , and the third party shall be defined and documented in accordance with the facility's information security policy. This document shall be signed as an agreement by employees, contractors, and the third party of information processing facilities.\\ |
| - | * Management responsibilities should ensuring that employees, contractors and third party users: \\ | + | |
| - | (a) are properly briefed on their information security roles and responsibilities prior to being granted access to sensitive information or information systems;\\ | + | Security roles and responsibilities shall include the requirement to:\\ |
| - | (b) are provided with guidelines to state security expectations of their role within the health care facility;\\ | + | a.) Implement and act in accordance with the health care facility's information security policies;\\ |
| - | (c) are motivated to fulfill the security policies of the health care facility;\\ | + | b.) Protect assets from unauthorized access, disclosure, modification, destruction or interference;\\ |
| - | (d) achieve a level of awareness on security relevant to their roles and responsibilities within the health care facility;\\ | + | c.) Execute particular security processes of activities;\\ |
| - | (e) conform to the terms and conditions of employment, which includes the health care facility's information security policy and appropriate methods of working;\\ | + | d.) Ensure responsibility is assigned to the individual for actions taken;\\ |
| - | (f) continue to have the appropriate skills and qualifications.\\ | + | e.) Report security events or potential events or other security risks to the organization.\\ |
| - | //Awareness and Training// | + | |
| - | * An adequate level of awareness, education, and training in security procedures and the correct use of information processing facilities should be provided to all employees, contractors and third party users. A formal disciplinary process for handling security breaches should be established. \\ | + | Security roles and responsibilities shall be clearly defined and communicated.\\ |
| - | * All employees of the health care facility and, where relevant, contractors and third party users should receive appropriate awareness training and regular updates in organization policies and procedures, as relevant for their job function.\\ | + | |
| - | * Awareness training should commence with a formal induction process designed to introduce the health care facility's security policies and expectations before access to information or services is granted.\\ | + | Background verification checks on all candidates for employment, contractors, and third party shall be carried out in accordance with relevant laws, regulations and ethics, and proportional to the business requirements, the classification of the information to be accessed, and the perceived risks. Procedures shall define criteria and limitations for verification checks (who is eligible to screen people, and how, when and why verification checks are carried out).\\ |
| - | * Ongoing training should include security requirements, legal responsibilities and business controls, as well as training in the correct use of information processing facilities (e.g. log-on procedure, use of software packages and information on the disciplinary process).\\ | + | |
| - | * The security awareness, education, and training activities should be suitable and relevant to the person's role, responsibilities and skills, and should include information on known threats, who to contact for further security advice and the proper channels for reporting information security incidents.\\ | + | A screening process shall be carried out for contractors and third party. Where contractors are provided through an agency, the contract with the agency should clearly specify the agency's responsibilities for the screening and the notification procedures they need to follow if screening has not been completed or if the results give cause for doubt or concern. In the same way, the agreement with the third party should clearly specify all responsibilities and notification procedures for screening.\\ |
| - | //Disciplinary Process// | + | |
| - | * There should be a formal disciplinary process for employees who have committed a security breach.\\ | + | Employees, contractors and third party shall agree and sign the terms and conditions of their employment contract, which would state their and the health care provider's responsibilities for information security. Terms and conditions of employment shall reflect the health care facility's security policy in addition to clarifying:\\ |
| - | * The disciplinary process should not be commenced without prior verification that a security breach has occurred.\\ | + | a.) That all employees, contractors and third party users who are given access to sensitive information shall sign a confidentiality or non-disclosure agreement prior to being given access to information processing facilities;\\ |
| - | * The formal disciplinary process should ensure correct and fair treatment for employees who are suspected of committing breaches of security.\\ | + | b.) The employee's, contractor's and any other user's legal responsibilities and rights (e.g. copyright laws or data protection legislation);\\ |
| - | * The formal disciplinary process should provide for a graduated response that takes into consideration factors such as the nature and gravity of breach and its impact on business, whether or not it is a first or repeat offence, whether or not the violator was properly trained, relevant legislation, business contracts and other factors as required. | + | c.) Responsibilities for the classification of information and management of organizational assets associated with information systems and services handled by the employee, contractor or third party user;\\ |
| - | * In serious cases of misconduct the process should allow for instant removal of duties, access rights and privileges, and for immediate escorting out of the site, if necessary.\\ | + | d.) Responsibilities of the employee, contractor or third party for the handling of information received from other companies or external parties;\\ |
| - | * The disciplinary process should also be used as a deterrent to prevent employees, contractors and third party users in violating organizational security policies and procedures, and any other security breaches.\\ | + | e.) Responsibilities of the organization for the handling of personal information, including personal information created as a result of, or in the course of, employment with the organization;\\ |
| - | + | f.) Responsibilities that are extended outside the organization's premises and outside normal working hours;\\ | |
| + | g.) Actions to be taken if the employee, contractor or third-party user disregards the organization's security requirements.\\ | ||
| + | |||
| + | **2. Employment Period.** During and after the employment, no information shall be disclosed without consent from the patient.\\ | ||
| + | |||
| + | **2.1. Management Responsibilities.** Management responsibilities should be defined to ensure that security is applied throughout an individual's employment within the organization.\\ | ||
| + | |||
| + | Management responsibilities shall ensure that employees, contractors and the third party are: \\ | ||
| + | a.) Properly briefed on their information security roles and responsibilities prior to being granted access to sensitive information or information systems;\\ | ||
| + | b.) Provided with guidelines to state security expectations of their role within the health care facility.\\ | ||
| + | c.) Motivated to fulfill the security policies of the health care facility;\\ | ||
| + | d.) Able to achieve a level of awareness of security relevant to their roles and responsibilities within the health care facility;\\ | ||
| + | e.) Able to conform to the terms and conditions of employment, which includes the health care facility's information security policy and appropriate methods of working;\\ | ||
| + | f.) Able to continue and have the appropriate skills and qualifications.\\ | ||
| + | |||
| + | **2.2. Awareness and Training.** An adequate level of awareness, education, and training in security procedures and the correct use of information processing facilities should be provided to all employees, contractors and third party. A formal disciplinary process for handling security breaches shall be established.\\ | ||
| + | |||
| + | Awareness training shall commence with a formal induction process designed to introduce the health care facility's security policies and expectations before access to information or services is granted.\\ | ||
| + | |||
| + | The security awareness, education, and training activities should be suitable and relevant to the person's role, responsibilities and skills, and should include information on known threats, who to contact for further security advice and the proper channels for reporting information security incidents.\\ | ||
| + | |||
| + | **2.3. Disciplinary Process.** There shall be a formal disciplinary process for employees who have committed a security breach.\ | ||
| + | |||
| + | ##References: | ||
| + | * PHIC Human Resources Security document. | ||
| \\ | \\ | ||
| ##See Also | ##See Also | ||
| + | * [[Administrative Security]] | ||
| * [[consolidated_workshop_outputs|Privacy Set of Rules (SOR)]] | * [[consolidated_workshop_outputs|Privacy Set of Rules (SOR)]] | ||