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Facilitators' Guide

Privacy Workshops

12-13 November, Palawan
26-27 November, NCR

22-23 October 2015
Davao City

1-2 October 2015
Bacolod City

Introduction

The series of workshops on privacy is an exercise in participatory rule-making. It aims to formulate privacy-related rules that concretize, refine, and enhance the provisions of the ehealth privacy guidelines from the perspective of healthcare practitioners, support staff, healthcare managers, patients, and other stakeholders. Special attention is given to the diversity of practices and healthcare settings. The resulting rules will serve as materials for Privacy IRRs and Healthcare Facility Protocols.

Objectives

  • provide synoptic orientation on privacy guidelines for health information
  • devise set of rules (SoR) that will serve as basis for the IRRs of the Privacy Guidelines and Healthcare Facility Protocols
  • identify emerging concerns and issues in ehealth privacy

Program

Logistical Requirements

1. four (4) rooms or areas
2. four (4) sets of manila paper, pentel pens
3. four (4) projectors
4. four (4) sets of color-coded meta cards (1 color per group), scotch tape
5. Internet connection


Facilitators and Areas of Concerns

Station 1. Collection and Processing of Health Information - Ms. Aida Cuadra
Station 2. Access of Health Information - Mr. Rey Verdolaga
Station 3. Uses and Disclosure of Health Information - Atty Ivy Patdu / Al Alegre
Station 4. Data Security - Mr. Kit Sumabat


Workshop Mechanics

Methodology

Modified World Cafe 1)
Overall Workflow: Four (4) groups (of about 10 participants) working at 4 Stations. Each Station is assigned to a facilitator who specializes on a particular set of privacy concerns. A raporteur moves with each group, documenting the process and the suggested privacy rules. One participant stays at a Station to help provide context of discussions from previous groups for the group currently tackling the issues.

Participants write notes online using their own access devices. Online backchannel (hack.chat/?peg) is available for coordination. Individual Station page is at (to be provided on site). If online connection goes bad, manila paper will do .

Time Allotment Per Stop

First Stop: 1 hr (simultaneous for all Stations)
Second, Third, Fourth Stops: 30 mins each
Final Stop (Back to Starting Point): Plenary / Synthesis - 2:30-4pm
Preparation for Creative Presentation: 4-5pm

###First Stop Outline (60 mins): 20 mins - Discussion by Facilitator of Key Provisions under Each Major Heading of the Privacy Guidelines (One Heading Per Station. See Above Section on Facilitators and Areas of Concerns)
40 mins - Q & A

Succeeding Stops

(30 mins each Stop):
10 mins - Identification of Personal Identifiable Information/Sensitive Personal Information related to the Heading
10 mins - Identification of Privacy gaps based on the provisions under the Heading
10 mins - Proposed concerns, rules, provisions for inclusion in the Set of Rules (SoR)

Materials

1. Draft AO on Privacy Guidelines
2. Consolidated Materials from the Bacolod/Davao Workshops

Further Readings

1. Summary of Issues from DOH ManOps

  • Hospital Property and Supply Management Manual
  • Manual for Medical Social Workers 5th Edition
  • Manual of Orgranization and Management of the Administrative and Finance Service for Hospital 2
  • Manual of Standards and Guidelines on the Management of the Hospital Emergency Department 2
  • National Standards in Infection Control for Healthcare Facilities
  • Hospital Nursing Service Administrative Manual
  • Hospital Nutrition and Dietetics Service Management Manual
  • A manual of Operation for Small Hospitals
  • Hospital Health Information Management Manual (formerly Hospital Records Management Manual)
  • Hospital Pharmacy Management Manual
  • Laboratory and Radiology Manuals

2. Participant-Submitted Hospital Forms (to be requested from confirmed participants)
3. Participant-Submitted Hospital ManOps (to be requested from confirmed participants)

Facilitators On-Site Conferences

October 22, Davao; October 1, Bacolod workshop synthesis process participants' feedback identify gaps in issues raised and ensure they'll be addressed in the next workshop adjustments for next workshops

Good Facilitator

  • “laymanizes” technical terms and concepts
  • draws insights, information, comments from participants
  • self-check for over-indulgence


Good Documenter

  • good notetaking skills
  • gives honest feedback to facilitator and content expert re level of engagement among participants

See Also


1) For further notes on the design, see Design Principles. Wiki here.